7bed Terms and Conditions

1 General Terms

7bed (hereinafter referred to as "the Platform", "we" or "us") operates an online betting and casino service for users in Bangladesh. These terms and conditions apply to the use of all services on the platform. By accessing the website, registering, or using any service, the user agrees to fully accept and abide by these terms.

1.1 Applicability of Terms

These terms and conditions must be read together with our Privacy Policy, Responsible Gaming Policy, and any promotional terms published from time to time. All documents together form the complete agreement between the user and 7bed.

1.2 Right to Amend Terms

7bed reserves the right to revise, change, or update these terms at any time. For any significant changes, a notification will be sent to the registered email address. Continued use of the platform after any changes will be considered acceptance of the new terms.

2 Account Registration and Management

To use services on 7bed, creating a personal account is required. Providing accurate and complete information during the registration process is mandatory.

2.1 Eligibility Requirements

• The registrant must be at least 21 years of age.
• The registrant must be eligible to participate in online gaming under the laws of Bangladesh.
• An individual may operate only one account.
• A person who has previously been banned from the platform may not register again.

2.2 Accuracy of Information

The user must correctly provide their full name, date of birth, valid mobile number, and email address. Providing false or misleading information will result in account cancellation and any winnings earned may be forfeited.

2.3 Account Security

It is the user's responsibility to keep their account password and login details completely confidential. Sharing, transferring, or selling the account to a third party is strictly prohibited. The account holder is responsible for all activities carried out through the account.

3 Deposits and Withdrawals

All financial transactions on 7bed are conducted in Bangladeshi Taka (BDT). We use local mobile banking methods to ensure secure and fast service.

3.1 Deposit Methods and Limits

• Accepted methods: bKash, Nagad, Rocket, Upay.
• Minimum deposit: ৳300 (for each method).
• Deposited funds are generally added to the account instantly.
• The correct reference number and provided instructions must be followed at the time of deposit.
• 7bed is not responsible for failed transactions due to incorrect information provided.

3.2 Withdrawal Methods and Limits

• Minimum withdrawal: ৳500.
• The withdrawal process is generally completed within 1 hour.
• Withdrawals can only be made to a registered mobile banking account.
• KYC (Know Your Customer) verification may be required before withdrawal.

3.3 Withdrawal Validity

The deposited amount must be wagered at least once before withdrawal. Specific bonus terms apply for withdrawals from promotional funds.

4 Bonuses and Promotions

7bed offers various types of bonuses and promotional offers. Each offer has its own terms and conditions that the user must follow.

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit up to a maximum of ৳8,000. A 25x wagering requirement must be completed to withdraw this bonus.

4.2 General Bonus Usage Terms

• A user may not claim the same bonus more than once.
• Bonus funds cannot be transferred to another account.
• If the wagering requirement is not met before the bonus expires, the bonus will be cancelled.
• Claiming bonuses on multiple accounts from the same IP address, device, or household is not allowed.
• 7bed reserves the right to withdraw or modify any bonus at any time.

5 Betting and Gaming Rules

All bets and games on the platform are conducted according to specific rules. These rules apply equally to all users.

5.1 Bet Validity

A bet once confirmed cannot be cancelled or changed. If an unauthorised bet is settled due to a technical error, 7bed reserves the right to void it.

5.2 Game Results

• All game results are determined by Random Number Generator (RNG) technology.
• Live casino game results are streamed live and are verifiable by third parties.
• Cricket and sports betting results are taken from internationally recognised sources.

5.3 Payout of Winnings

Valid winnings are automatically added to the account. Additional verification may be required for unusually large wins. 7bed reserves the right to set a maximum payout limit for a specific event or game.

6 Responsible Gaming

7bed believes that gaming is an entertainment activity, not a source of addiction. We encourage our users to play responsibly.

6.1 Setting Your Own Limits

Users can access account settings to set deposit, betting, and loss limits. Through the self-exclusion feature, the account can be temporarily suspended for a set period.

6.2 Support Services

For any gaming-related issues, contact our 24/7 live chat support. We provide full support in Bengali. For more information, visit our Responsible Gaming page.

6.3 Protection of Minors

It is recommended to use parental control software to prevent minors from accessing the platform. If a minor's account is found, it will be closed immediately.

7 Prohibited Activities

The following activities are strictly prohibited to ensure the smooth operation of the platform and to protect the interests of all users:

• Fraud, manipulation, or any kind of deceptive activity.
• Attempting to gain bonuses or benefits by using multiple accounts.
• Using software, bots, automation tools, or artificial intelligence to gain an advantage in games.
• Exploiting game vulnerabilities or bugs to earn money unfairly.
• Using the platform for money laundering or illegal financial activities.
• Hacking, stealing, or unauthorised use of another user's information.
• Coordinated group betting (syndicate betting) against the platform.

8 Intellectual Property

All content on the 7bed platform — logos, designs, software, text, graphics, and gaming content — is the intellectual property of 7bed or its associated licensees.

8.1 Restrictions on Use

• Copying, distributing, or republishing any part of the platform without prior permission is prohibited.
• 7bed's logos or trademarks may not be used for any commercial purpose.
• Reverse engineering of game software or code is strictly prohibited.

9 Limitation of Liability

To the maximum extent permitted by applicable law, 7bed is not liable for the following:

• Interruptions to the gaming experience due to internet disconnection or technical errors.
• Delays or failures in transactions due to third-party payment methods.
• Loss resulting from the user's own negligence or unauthorised use of the account.
• Force majeure events such as natural disasters, cyber attacks, or government restrictions.

7bed's total liability shall in no case exceed the actual amount used in the relevant transaction.

10 Privacy and Data Protection

7bed gives the highest importance to the privacy of users' personal information. Detailed policies on data collection, storage, and use can be found on our Privacy Policy page.

10.1 Data Protection

• All personal and financial information is protected by SSL encryption.
• User data is never sold to third parties.
• Limited data may be shared when required by legal obligation or for fraud investigation.

10.2 KYC Verification

To ensure security, 7bed may at any time request a national identity card or other documents to verify a user's identity. The withdrawal process may be put on hold until verification is completed.

11 Account Closure and Termination

11.1 Closure by User

Any user may close their account at any time. The opportunity to withdraw remaining funds will be given before account closure, however bonus funds restricted by terms will be forfeited.

11.2 Closure by 7bed

7bed may close or terminate an account for the following reasons:

• Serious violation of these terms and conditions.
• Evidence of fraud or illegal activity.
• Providing false information or identity fraud.
• Failure to verify age.
• Account remaining inactive for a long period.

12 Dispute Resolution & Applicable Law

12.1 Complaint Submission Process

If you have a complaint, please first contact our support team via 24/7 live chat or email. Most disputes are resolved within 24 hours.

12.2 Formal Disputes

If the issue is not resolved through live chat or email support, the user may submit a written complaint. 7bed commits to responding to written complaints within 7 business days.

12.3 Interpretation of Terms

In matters of interpreting any part of these terms and conditions, the decision of 7bed shall be considered final. If any part of these terms is deemed invalid or unlawful, the remaining parts shall remain fully in effect.